Support centre
Search our knowledge base or explore popular categories below.
Accessibility
WCAG 2.1 AA throughout the product, verified by external audits.
Audit logging
Tamper-evident logs streamed to your SIEM in real time.
SDKs and CLI
Tooling for JavaScript, Python, Go and a scriptable command line.
Status & uptime
Public status page with historical SLOs and post-incident reviews.
Customer success
Dedicated onboarding and a named contact for every paid plan.
Frequently asked questions
Where is customer data stored?
You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.
How long does a typical onboarding take?
Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.
Do you offer a free trial?
Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.
Can I export my data at any time?
Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.
How is pricing structured?
Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.
Which compliance certifications do you hold?
SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.